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How Do I View My Order Status And History?


To check your order status, log into your Rising Art Star account. From the main menu, hover over your name on the main menu and click Orders to go to your Orders page.

To track a package in transit, click View Tracking. For more detailed, up-to-date tracking information, we suggest that you enter your tracking number in the specific courier's website (i.e. DHL or FedEx). For instructions, see How do I track the progress of my artwork shipment?

NOTE: Once your artwork has shipped, the Rising Art Star Support Team will send you a shipping notification containing important tracking information. Please DO NOT DELETE this notification email as it will allow you to identify your courier and access your tracking number.