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Can I cancel an order prior to shipment?


Yes, you can. Note that all buyers have the right to cancel their order any time before shipment, and are able to return art 7 days after the delivery date if unsatisfied with the work. (For more information regarding our return policy please see: Rising Art Star's 7 day guarantee.) 

In light of our 7-day return policy, we recommend that you please allow the shipment to arrive so that you can see the work in person before making your final decision whether or not to keep it. However, if you're absolutely certain that you do not want the artwork after all, please immediately contact us and provide your order details. 
 
IMPORTANT: Rising Art Star, LLC. is not responsible for any currency conversion differences that may result in a reversed payment.
 
If you have any other questions regarding canceling an order, please contact us